Contact information

For help with a coin, an order, delivery or a return, email hello@copescoins.com. Include your order number if your enquiry concerns an existing purchase. Please do not email full payment-card details.

Business contact details

Copes Coins
433 Bolton Road
Kearsley
Bolton
BL4 8NH
United Kingdom

Returns

Our returns and refunds policy explains the 30-day return window, return postage and how to notify us. Contact us for return instructions so we can identify your order. Your right to cancel does not depend on approval.

Privacy enquiries and complaints

Use the same email or postal address for a complaint or a request concerning personal information. Our privacy policy explains your data rights and how to raise a concern with the Information Commissioner's Office.